At Merci, we are committed to selling only first-quality, genuine designer fashions and accessories. To that end, all our products undergo several quality checks before being shipped to you.
That being said, is really important to us maintain hygiene and quality standards and to doing so we have an strict policy of no returns.
Once the item has been shipped it can not be returned.
We require 1 day cancellation notice prior to your scheduled arrival date, otherwise we will charge you a cancellation fee as below.
* 10% of your total amount will be charged if you cancel or make any changes from 2 to 3 days prior to your scheduled arrival date.
If you made a cancelation of an initial purchase, the full amount will be made available for your next purchase. If your future purchase is less than the existing store credit, the remaining store credit will be available for another future purchase. If your future purchase is more than the store credit, then credit card payment will be requested during order processing for the outstanding balance.